Skip to content
Case study

Courier Genie: Comparing Couriers Before You Book

A courier comparison and booking platform spanning customer, vendor and admin — pickups across Delhi/NCR, delivery across India.

Overview

About Courier Genie

Courier Genie is an online parcel aggregator that lets a customer compare quotes from multiple courier companies — including DTDC, FedEx, First Flight and Trackon — before booking a single pickup. CharPixel built the full solution: the customer-facing web platform and Android app, a vendor and courier-partner management layer, and the admin console behind both. Pickups are free and doorstep across Delhi/NCR, with delivery available across India, and a customer can pay online or on pickup.

  • Compare live quotes from multiple courier partners — including DTDC, FedEx, First Flight and Trackon — before booking.
  • Three delivery tiers: Economy, Standard and Premium.
  • Free doorstep pickup across Delhi/NCR, with delivery available across India.
  • Cash-on-pickup or online payment at checkout.
  • A five-step booking flow: booking info, compare services, address, cart, place order.
  • Native Android app alongside the web platform.
Client
Courier Genie
Industry
Logistics & Courier Aggregation
Business type
Online courier comparison and booking aggregator
Website
couriergenie.com
Sector pageHow we build for logistics
The problem

What the platform had to solve

Sending a courier the conventional way means either committing to one courier company's price with no comparison, or calling round several to find out which is cheapest and fastest for a given route and weight. Courier Genie's job was to put that comparison in front of the customer before they commit — across live quotes from several courier partners, several delivery tiers and a network of pickup cities — without turning the courier companies' own separate systems into the customer's problem.

Challenges

What made it difficult

Comparable quotes from incomparable systems

Each courier partner prices differently by weight slab, zone and service tier. Producing one comparable quote list meant normalising several partners' pricing logic into a single model rather than just relaying their numbers.

Three sides, one booking

A customer places an order, a courier partner fulfils it, and an admin has to see and adjust the pricing and commercial terms behind both — the platform had to serve all three without the admin layer leaking into the customer experience.

Pricing that varies by weight, zone and company

Weight ranges, city-to-city zones and per-company rate cards all move independently, and the admin console had to make that configurable rather than hard-coded — a change to one vendor's rates shouldn't require a code deploy.

Web, Android and the back office in step

Bookings, pricing changes and courier-partner terms all had to stay consistent across the customer web app, the Android app and the admin console reading and writing the same data.

Solution

How we approached it

  1. 01

    Comparison and booking flow

    A five-step flow — booking info, compare services, address, cart, place order — that gets from a parcel's details to a comparable set of courier quotes without asking for information twice.

  2. 02

    Configurable pricing engine

    Weight ranges, zones and per-company rate cards managed from the admin console, including a vendor cut factor per weight slab, so commercial terms change without a code deploy.

  3. 03

    Admin and vendor console

    A back office covering users, bookings, coupons, courier-partner companies and regional zones, so operations and customer support run from one place.

  4. 04

    Android app

    A native Android app carrying the same pickup-city selection, item details and quote flow as the website, for customers who'd rather book from their phone.

Features

What the platform does

Quote comparison

Live quotes from multiple courier partners set side by side before the customer commits.

Delivery tiers

Economy, Standard and Premium options at different price points.

Doorstep pickup

Free pickup across Delhi/NCR, scheduled from the booking flow.

Cash-on-pickup or online payment

Payment confirmed at the point of booking, in whichever mode the customer prefers.

Parcel tracking

A tracking hub that routes a booking or AWB number through to the relevant courier partner's own tracker.

Admin rate management

Weight ranges, zones and company-level pricing configured from the back office rather than hard-coded.

Screenshots

Courier Genie in use

Courier Genie landing page with the three-step compare, choose, courier flow and partner courier logos
  • Courier Genie compare-services step showing delivery tier options and courier quotes
  • Courier Genie Android app pickup-city and parcel-detail screen
  • Courier Genie checkout with cash-on-pickup and online payment options
  • Courier Genie admin console showing weight-range and vendor-cut pricing configuration
Related services

What this project involved

All services
Web Application Development

Web Application Development

Scalable web applications on modern frameworks, engineered for first-load performance and sustained load.

Mobile App Development

Mobile App Development

Native and cross-platform iOS and Android apps, built for real network conditions rather than office Wi-Fi.

Custom Software Development

Custom Software Development

Bespoke systems shaped around your operations, integrated with the tools and data you already run on.

Questions

Courier Genie: common questions

Working on something similar?

Tell us what you're building and we'll say whether it's a fit.

Start a project
  • 01

    What did CharPixel build for Courier Genie?

    The full platform — the customer-facing web app and Android app, the vendor and courier-partner management layer, and the admin console behind both, including the pricing engine that turns weight, zone and courier partner into a comparable quote.

  • 02

    How does the quote comparison work?

    A customer enters pickup and drop details and parcel weight, and the platform returns comparable quotes across delivery tiers — Economy, Standard and Premium — from the courier partners serving that route, including DTDC, FedEx, First Flight and Trackon.

  • 03

    Where does Courier Genie operate?

    Pickup is free and doorstep across Delhi/NCR — Delhi, Noida, Gurgaon, Faridabad, Ghaziabad and Bahadurgarh — with delivery available across India through the partner courier network.

  • 04

    How is pricing kept up to date across courier partners?

    Through the admin console rather than in code. Weight ranges, delivery zones and each courier partner's rates, including a vendor cut factor per weight slab, are configured there, so a rate change doesn't require a deploy.

More work

Related case studies

All case studies
TocoPick case study

Food Delivery

TocoPick

A full food delivery platform — customer app, rider app and vendor dashboard — built in house.

ActivityHub case study

EdTech and Activity Management

ActivityHub

A SaaS platform connecting parents with children's activity providers across web, mobile and iPad.

94 min/week
Time saved for activity providers managing activities
863K
Messages sent between users
Next step

Building something like Courier Genie?

Tell us what you're working on and what it has to handle. We'll come back with an architecture opinion and a realistic first milestone.

  • Reply within one business day
  • NDA on request