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Case study

ActivityHub: Connecting Parents and Activity Providers

A SaaS platform connecting parents with children's activity providers across web, mobile and iPad.

Time saved for activity providers managing activities
94 min/week
Messages sent between users
863K
Sessions hosted on the platform
39K
Overview

About ActivityHub

ActivityHub is a platform that connects parents and activity providers, making it easy to find, manage and promote children's activities. Providers can create and track activities, handle enrolments and manage payments, while parents can search, book and receive updates. With a user-friendly interface, cross-platform accessibility and vendor integrations, ActivityHub streamlines activity planning — saving time and improving engagement on both sides.

  • Centralised activity scheduling and management.
  • Customisable dashboards for providers to track enrolments and manage payments.
  • Search and registration tools tailored for parents.
  • Cross-platform access via web, mobile and iPad apps.
  • Integration with external vendor websites.
  • Feedback and communication tools to enhance parent–provider interactions.
Client
ActivityHub
Industry
EdTech and Activity Management
Business type
Software-as-a-Service (SaaS) platform
Website
www.activityhub.com
Sector pageHow we build for education
The problem

What the platform had to solve

Organising children's activities involved two groups with opposing frustrations. Providers were managing enrolments, schedules and payments across spreadsheets, email and separate booking tools. Parents were searching across disconnected vendor websites with no consistent way to compare, book or stay informed. A single platform had to serve both without becoming a compromise that suited neither.

Challenges

What made it difficult

Complex user needs

Balancing the diverse requirements of both activity providers and parents in one unified, easy-to-use experience.

Vendor integration

Integrating cleanly with a range of vendor websites and external systems to provide comprehensive services.

Real-time updates

Managing real-time scheduling and enrolment updates to minimise conflicts and keep users informed.

User engagement

Sustaining engagement and retention through an intuitive interface and continuous feature development.

Cross-platform consistency

Delivering a consistent experience across web, mobile and iPad apps without performance issues.

Security and data privacy

Protecting sensitive user data and securing payment processing while complying with privacy regulations.

Scalability

Scaling efficiently to accommodate growing numbers of users and activities.

Feedback management

Building effective tools for collecting and responding to user feedback.

Solution

How we approached it

  1. 01

    User-centric design

    An intuitive interface tailored separately for parents and providers while keeping one coherent product across web, mobile and iPad.

  2. 02

    Comprehensive dashboard

    A centralised dashboard letting providers manage activities, enrolments and payments in one place.

  3. 03

    Real-time updates and synchronisation

    Scheduling tools supporting real-time updates, minimising conflicts and keeping both sides informed of changes.

  4. 04

    Cross-platform integration

    Consistent experience and data synchronisation across platforms, reducing performance issues and improving accessibility.

  5. 05

    Robust security measures

    Industry-standard security protocols for data privacy and secure payment processing.

  6. 06

    Customisable branding

    Options for providers to personalise their pages and maintain their own brand identity.

  7. 07

    Feedback mechanisms

    Built-in tools for collecting feedback and responding, enabling continuous improvement from user insight.

  8. 08

    Scalable infrastructure

    A backend architecture designed to support increasing users and activities without performance degradation.

Features

What the platform does

Comprehensive management dashboard

A single interface to create, manage and monitor activities.

Easy event creation and scheduling

Tools to set up activities, define schedules and make real-time updates.

Participant management

Track enrolments, manage attendee lists and send automated reminders.

Payment processing

Secure, integrated payment gateway for transactions.

Multi-vendor integration

Manage activities across different vendor websites and platforms from one ActivityHub account.

Analytics dashboard

Reports measuring activity performance, registrations and engagement.

Health and safety information

Providers can include detailed health and safety guidance per activity so parents are informed of potential risks.

Outcome

Results

Figures published for the ActivityHub platform.

94 min/weekTime saved for activity providers managing activities
863KMessages sent between users
39KSessions hosted on the platform
23KApp downloads
32+Active partners
100+Customisation options for provider pages
CharPixel Team delivered good work on ActivityHub Project. They are very hardworking and dedicated to the given task. They met all deadlines, and their technology skills were strong.
Amit PradhanFounder, ActivityHub
Screenshots

ActivityHub in use

ActivityHub mobile app showing local activity search and booking
  • ActivityHub activity listing
  • ActivityHub booking experience
  • ActivityHub mobile application
Related services

What this project involved

All services
Web Application Development

Web Application Development

Scalable web applications on modern frameworks, engineered for first-load performance and sustained load.

Mobile App Development

Mobile App Development

Native and cross-platform iOS and Android apps, built for real network conditions rather than office Wi-Fi.

Product Design & Discovery

Product Design & Discovery

Discovery, UX and interface design that resolves the expensive questions before implementation starts.

Custom Software Development

Custom Software Development

Bespoke systems shaped around your operations, integrated with the tools and data you already run on.

Questions

ActivityHub: common questions

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  • 01

    Who uses ActivityHub?

    Two distinct groups: activity providers, who create and manage activities, track enrolments and handle payments; and parents, who search, book and receive updates. Serving both without compromising either was the central design problem.

  • 02

    How does multi-vendor integration work?

    Providers can manage activities running across different vendor websites and platforms from a single ActivityHub account, rather than maintaining each separately. Integrating cleanly with those external systems was one of the project's stated challenges.

  • 03

    What platforms is it available on?

    Web, mobile and iPad, with data synchronised across all three. Cross-platform consistency without performance loss was an explicit requirement.

  • 04

    How are payments handled?

    Through a secure integrated payment gateway, with industry-standard protocols covering both payment processing and the handling of personal data — which matters particularly given the platform involves activities for children.

More work

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Next step

Building something like ActivityHub?

Tell us what you're working on and what it has to handle. We'll come back with an architecture opinion and a realistic first milestone.

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