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Case study

E-Med: One Platform From OPD to Discharge

A hospital management platform, web and mobile, covering OPD to admissions, digital prescriptions and billing.

Overview

About E-Med

E-Med is a hospital management platform CharPixel built to digitise a hospital's day-to-day operations end to end — outpatient visits, admissions, staff and ward handovers, digital prescriptions and medication, billing, and the laboratory and supply work behind them. It runs as a web platform for hospital staff and administrators alongside mobile apps for doctors and patients, with a built-in public feed where doctors publish health content and patients follow it — a social layer most hospital software leaves out entirely. (E-Med is the name CharPixel uses for this project in its own portfolio; the platform was built for a specific hospital client under its own product name.)

  • Covers the full stay: OPD, admissions, nursing handovers, digital prescriptions and medication.
  • Departmental modules for billing, supplies, laboratory, staff scheduling and reporting.
  • A practice-management app for doctors — schedule, patient records, consultation and referrals.
  • A patient-facing mobile app for booking, records and communication with care teams.
  • A public social feed where doctors publish health content and patients follow and engage with it.
  • Descriptive analytics dashboards for appointments, admissions, revenue and inventory.
Client
E-Med
Industry
Healthcare — Hospital Operations
Business type
Hospital management platform, web and mobile, covering OPD, admissions and clinical operations
Sector pageHow we build for healthcare
The problem

What the platform had to solve

A hospital runs on more separate systems than almost any other kind of business — registration, OPD queues, admissions, nursing handovers, pharmacy, billing, lab results — and in most hospitals those systems don't talk to each other, so the same patient information gets re-entered at every desk. E-Med's job was to put the clinical and administrative sides of a hospital's operation into one platform, while giving doctors and patients a public channel to publish and follow health content that most hospital software leaves out entirely.

Challenges

What made it difficult

Every department, one record

Registration, OPD, admissions, pharmacy, billing and the lab each have their own workflow and their own view of a patient — the platform had to give each department what it needs from a single underlying record rather than nine separate ones.

Clinical software with a public layer

Most hospital systems are closed by design. Adding a feed where doctors publish and patients follow meant drawing a hard line between the social content, which is public, and the clinical record, which absolutely is not.

Two apps, two audiences

A doctor managing a caseload and a patient checking their own records need almost nothing in common from an app — separate mobile experiences had to still share one account and data model underneath.

Operational and clinical data in one set of dashboards

Billing and inventory numbers, and clinical dashboards by department — cardiology, oncology, ophthalmology, endocrinology — had to sit in the same reporting layer without either flattening into the other.

Solution

How we approached it

  1. 01

    Unified hospital record

    OPD, admissions, handovers, prescriptions and billing built against one patient record, so a department picks up exactly where the last one left off.

  2. 02

    Doctor practice-management app

    Schedule and availability, patient health records, consultation notes and inter-department referral in one mobile app for doctors.

  3. 03

    Patient mobile app with a public feed

    Booking and personal health records kept private to the patient's account, with a separate public feed for doctor-published content, kept deliberately apart from the clinical record.

  4. 04

    Departmental and clinical dashboards

    Revenue, procurement and inventory dashboards for billing and operations, alongside clinical dashboards scoped by specialty, on descriptive analytics built for a senior management view of the hospital.

Features

What the platform does

OPD and admissions

Outpatient registration through to admission and ward handover in one workflow.

Digital prescriptions

Prescriptions and medication issued and tracked digitally rather than on paper.

Billing

Billing across departments consolidated against the same patient and encounter record.

Doctor app

Schedule management, patient records and consultation for doctors on mobile.

Patient app

Booking, personal health records and communication with care teams for patients.

Public health feed

Doctors publish health content that patients can follow, like and comment on.

Descriptive analytics dashboard

Appointments, admissions, staffing and revenue tracked in one reporting view.

Supply and lab management

Inventory, laboratory interfacing and reporting connected to the same operational record.

Screenshots

E-Med in use

E-Med descriptive analytics dashboard showing appointments and admissions
  • E-Med practice-management app for doctors showing admissions, health history and prescriptions
  • E-Med patient mobile app home screen with hospital, clinic, pharmacy and diagnostic categories
Related services

What this project involved

All services
Web Application Development

Web Application Development

Scalable web applications on modern frameworks, engineered for first-load performance and sustained load.

Mobile App Development

Mobile App Development

Native and cross-platform iOS and Android apps, built for real network conditions rather than office Wi-Fi.

Custom Software Development

Custom Software Development

Bespoke systems shaped around your operations, integrated with the tools and data you already run on.

Data Analytics & Engineering

Data Analytics & Engineering

Pipelines, warehousing and reporting built so the numbers reconcile and people act on them.

Questions

E-Med: common questions

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  • 01

    What does E-Med cover?

    The full clinical and administrative span of a hospital stay — OPD registration, admissions, nursing handovers, digital prescriptions and medication, billing, and the laboratory and supply work behind them — plus staff scheduling and reporting.

  • 02

    Is E-Med a web or mobile product?

    Both. Hospital staff and administrators work from the web platform; doctors and patients each have their own mobile app, built on the same underlying record.

  • 03

    What is the public feed for?

    Doctors publish health content — articles, advice, case-style posts — that patients can follow, like and comment on. It's kept structurally separate from the clinical record: public content and private patient data are not the same system.

  • 04

    What is E-Med called on the live product?

    E-Med is the name CharPixel uses for this project in its own portfolio, since the hospital client's own product name isn't published here. The underlying platform is the same.

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Next step

Building something like E-Med?

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